12.03.2023

Case study 2: coffee is an international language

COMPANY

Sector: Coffee machines
Company size: 50-100 employees
Countries: Italy
Exports to 10+ countries worldwide

LANGUAGES

English
German
French
Spanish
Brazilian Portuguese
Russian
Simplified Chinese
Korean
Arabic
Hungarian
Romanian
Hebrew

DOCUMENTS

Technical and user manuals

Client’s requirements

Update of 70 user and technical manuals: all of the company’s Italian manuals in InDesign format had to be updated in 12 foreign languages.

The figures

70

TECHNICAL MANUALS

12

FOREIGN LANGUAGES TRANSLATED

Language services proposed

The assigned Project Manager created a specialist linguistic team, composed of translators, proofreaders, a Desktop Publishing (DTP) specialist and final controller to manage every stage of the translation process for each individual language.  The delivery priority for each manual was agreed with the client in advance, and we decided to stagger the delivery of the project as each file was completed, to ensure the client could promptly proceed with the post-translation process, helping to reduce project turnaround times.

About us

" Our collaboration with Athena began in 2010; the agency’s staff are always ready to meet our needs, even when there’s really tight delivery deadlines. Respecting deadlines is critical for our company and Athena delivered what we wanted. "

Mauro Negroni Technical Writer Evoca SPA

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