Estimated reading time: 3 mins
Customer satisfaction is vital for your business, and maximizing it means maximizing profitability. According to DestinationCRM.com, a website dedicated to discussion of customer relationships, businesses lose on average 10% of their …
customer service
Customer Service, or About the Power of Kindness
Estimated reading time: 4 mins
Customer service is the detail than can make the difference between your company and your competitors, and this is where many small businesses fail; ignoring the customers' needs means cutting short the potential life of a business. …